ASVA Annual Conference 2011

ASVA Annual Conference 2011 - Visitor Experience

“If you are not serving the customer, your job is to be serving someone who is.”
Jan Carlzon (former CEO, Scandinavian Airline System)

The annual Association of Scottish Visitor Attractions (ASVA) Conference is taking place at the Westerwood Hotel, Cumbernauld on the 17th and 18th November 2011.

ASI Outsouring would be delighted to see existing and new Visitor Attraction clients at the event. Come visit Steven and Angela in the exhibition area on Stand 4.

Also to be announced are the winners of the ASVA Awards, the shortlist for this year includes:

Marketing

National Museums of Scotland
National Trust for Scotland
Our Dynamic Earth

Rising Star

Gemma Brady (National Trust for Scotland)
Alexandra Forrest (Dundee Science Centre)
Sarah Hammond (University of St Andrews)

Best Visitor Experience

Blair Castle
Brtish Golf Museum
Scotch Whisky Experience